Now in private beta

Your users report bugs.

Users share bugs, feedback, and feature requests through WhatsApp, email, or your website. GetSorted triages, deduplicates, and closes the loop. You get clarity. They get heard.

See how it works
ROI Calculator

How much time are you losing to manual triage?

Adjust the sliders to see what GetSorted saves your team every month.

25 reports
15 minutes
40%
30 minutes
34
hours saved per month
38 hours/month on manual triage
4 hours/month with GetSorted
40 duplicate reports eliminated weekly
That's like getting a part-time QA engineer for a fraction of the cost.
How it works

From chaos to clarity in seconds

Users share problems and ideas the way they already do. GetSorted handles the rest.

01

User shares a bug or idea

In a WhatsApp group, a DM, an email, or your website's chat widget. No forms. No new apps. No behavior change required.

02

AI classifies and asks smart questions

GetSorted detects bugs from suggestions from noise. For bugs, it asks 2-3 clarifying questions in a private chat to gather device, steps, and details.

03

Semantic deduplication kicks in

"Payment button crashes" and "checkout keeps freezing" are recognized as the same issue. "Add dark mode" and "night theme please" become one feature request. No duplicates, just rising vote counts.

04

Consensus triggers action

When enough unique users report the same thing, GetSorted escalates. Critical issues like payment or auth failures escalate immediately.

05

You get structured, actionable reports

A formatted email with severity, affected component, reproduction steps, user quotes, and priority score. Plus weekly digests of all feedback and feature requests.

06

The loop closes automatically

When a fix ships, every user who reported it gets a message: "Bug #47 fixed in v1.8." Trust built. Churn prevented. Users feel heard.

Intake channels

Meet users where they already are

No new apps to install. No forms to fill. GetSorted captures bugs and feedback from the tools people already use.

💬

WhatsApp

Groups and 1:1 messages. Your users already talk here. Now those conversations become structured, deduplicated reports with zero friction.

Live
📧

Email

Each workspace gets a unique address. Forward feedback@yourapp.com to GetSorted and every email enters the same intelligent pipeline.

Live
🌐

Web Widget

One line of code. Embeds a chat widget on your site that auto-captures browser, OS, and page URL. The richest context with zero effort from your users.

Live

More channels coming: Telegram, SMS, Slack, Instagram DMs, and more.

Pricing

Simple, flat pricing

Per workspace, not per user. No surprise bills. No per-seat nonsense.

Starter
$29/mo
For solo founders focused on squashing bugs
  • 1 workspace
  • WhatsApp + email + widget intake
  • AI bug triage + deduplication
  • Weekly digest email
  • Email handoff to developer
Pro
$79/mo
For teams that want bugs and feedback in one place
  • 3 workspaces
  • Everything in Starter
  • Feedback + suggestion tracking
  • Priority scoring + analytics
  • Daily/weekly/monthly digests
  • Webhook + GitHub Issues
  • AI fix proposals
Agency
$199/mo
For agencies managing multiple client products
  • 10 workspaces included
  • Additional workspaces $15/mo each
  • Everything in Pro
  • White label branding
  • Consolidated billing
  • All autonomous fix levels
  • Priority support
FAQ

Common questions

Everything you need to know before getting started.

How does GetSorted know two messages are about the same thing?
GetSorted uses semantic fingerprinting with AI-powered embeddings that understand meaning, not just words. "Payment button crashes" and "checkout keeps freezing when I tap pay" are recognized as the same issue. This works for bugs and feature requests alike.
Do my users need to install anything?
No. Zero behavior change. Users report bugs and share feedback the way they already do: in WhatsApp, via email, or through a chat widget on your site. No accounts to create, no new tools to learn.
What happens with critical bugs like payment failures?
Issues involving payments, authentication, data loss, or crashes are escalated immediately. You get an email within seconds. Less critical issues wait for confirmation from additional reporters before escalating, reducing noise.
Does GetSorted handle feedback and feature requests too?
Yes. GetSorted classifies every message as a bug, suggestion, feature request, compliment, or noise. Suggestions and feature requests are deduplicated and compiled into digest emails so you can see what your users want most. Compliments are tracked too, because your team deserves to hear the good stuff.
Can GetSorted fix bugs automatically?
GetSorted can connect to AI coding agents to generate fix proposals as pull requests. By default, a human reviews and approves before anything is merged. This feature is available on Pro and Agency plans and is rolling out in stages.
Is user data safe?
Phone numbers and email addresses are hashed before storage. We never store raw contact information. All handoff payloads are cryptographically signed. Raw message bodies are auto-deleted after a configurable retention period. Workspace data is fully isolated between customers.
Can I use my own domain for email intake?
Yes. Each workspace gets a unique GetSorted email address. Set up a simple email forwarding rule from feedback@yourdomain.com to your GetSorted address. Takes about 2 minutes in your email provider, no DNS changes needed.
How is this different from Canny, Linear, or Jira?
Those tools require users to go somewhere new and create an account. GetSorted meets users where they already are. It also deduplicates automatically, escalates by consensus, compiles feedback digests, and can trigger autonomous fixes. It's not a project management tool. It's an intelligent intake-to-resolution pipeline.

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